Emergency & Urgent Eyecare
If you experience sudden loss of vision, severe pain, trauma to the eye, or new flashes and floaters, seek urgent medical attention immediately.
Immediate Action Required
- A strong chemical (like oven cleaner or bleach) is in your eye – keep rinsing your eye with clean water while waiting for medical help
- A sharp object has pierced your eye
- Something has hit your eye at high speed (e.g. power tools, mowing the lawn)
- Any changes to your sight after an eye injury
- Headache, high temperature, or sensitivity to light after an eye injury
- Feeling or being sick after an eye injury
- Cannot move your eye or keep it open
- Blood or pus coming from your eye
Go to A&E or call 999 if you have any of the above. Do not drive yourself. Ask someone to drive you or call 999 for an ambulance.
How to Treat a Minor Eye Injury at Home
- Wash your eye with clean (not hot) water if there's something in it (use a tap, shower, or bottled water)
- Follow advice on packaging if cosmetics or household products get in your eyes
- Take painkillers like paracetamol or ibuprofen for pain or discomfort
Do not:
- Do not try to remove any object that's pierced your eye
- Do not touch or rub your eye until it's better
- Do not wear make-up or contact lenses until your eye is better
When to Get Urgent Advice
- Your eye injury is not getting better after 24 hours
- You're worried about an eye injury
You can call NHS 111 or get help from 111 online. You can also contact us for advice during opening hours.
Local Eye A&E Departments
- Queen Alexandra Hospital, Portsmouth
Southwick Hill Rd, Cosham, Portsmouth PO6 3LY
Tel: 023 9228 6000 - Southampton Eye Unit
Southampton General Hospital, Tremona Rd, Southampton SO16 6YD
Tel: 023 8120 6592
Our Contact Details
Robsons Eyecare
123 High Street, Yourtown, Hampshire, PO1 2AB
Tel: 01234 567 890
Mon–Fri: 9:00am–5:00pm
Sat & Sun: Closed
123 High Street, Yourtown, Hampshire, PO1 2AB
Tel: 01234 567 890
Mon–Fri: 9:00am–5:00pm
Sat & Sun: Closed
For more information, see the official NHS guidance on eye injuries.